Rachel Grimshaw Sculptural Ceramics

Privacy Policy

Rachel Grimshaw ['RG'] is committed to ensuring the privacy and confidentiality of your personal information

The purpose of this Privacy Policy is to clearly communicate to you how RG handles your information via this website. This Privacy Policy, together with the terms and conditions of use of this website will give you a better and more complete understanding of the type of personal information that RG holds about you and the way that information is handled. By using this website, you are accepting the terms of this policy and use of your information.

How your information is used

This privacy policy tells you what to expect when Rachel Grimshaw collects personal information. It applies to information collected about:

  • visitors to the website
  • visitors who submit a general enquiry via the contact page or who correspond by phone, email or otherwise

Visitors to the website

RG collects data on visitors to its website including usage and behaviour patterns via Google Analytics. This is purely to review the number of visits to each part of the website and how the user accessed the website. Information collected includes:

  • date and time of visit
  • pages accessed
  • browser or mobile platform used to access the website
  • source used to find and access the website (i.e. Google Search Engine)
  • location of the visitor (town level only)
  • search queries from external and internal search engines
  • page interaction information
  • technical information, including the Internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform

When you use this website RG does not attempt to identify you as an individual user and will not collect personal information about you unless you specifically provide this.

RG will not use or disclose or share personal information to any other third-party organisations or anyone else.

RG may collect your personal information if you choose to provide this via an online form or by email. Examples are where you:

  • submit a general enquiry via our contacts page;
  • make a general enquiry via the telephone displayed on the website

Use and disclosure

We will only use personal information collected via this website for the purposes for which RG has been given it. This includes responding to your enquiries, delivering electronic newsletters or improving the website.

RG will not use or disclose or share personal information to any other third-party organisations or anyone else.

If RG receives your email address because you sent an email message, the email will only be used or disclosed for the purpose for which you have provided it and Rachel Grimshaw will not add your email address to an emailing list or disclose this to anyone.

Data quality

If your personal information has been collected from this website, RG will maintain and update your information as necessary or when you advise RG that your personal information has changed.

Data Security

RG is committed to protecting the security of your personal information. We use technologies and processes such as access control procedures, network firewalls, encryption and physical security to protect the privacy of information. Although the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information, we will take all reasonable steps to protect your information from loss, misuse or alteration.

If you choose to complete our contact us online form or make enquiries via our website, we will ensure that your contact details are stored on password protected databases.

Staff members associated with website maintenance have access to our website’s administration system. This is password protected. Our website service is also password protected.

Links to other websites

We may create links to third party websites. We are not responsible for the content or privacy practices employed by those responsible for any third party websites we are linked to.

Search engine

Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either RG or any third party.

Email enquiries

Any email sent to RG, including any attachments, may be monitored and blocked if the email you send is potentially a threat to RG's information systems or illegal.

Marketing information

RG will only send you marketing information where you have agreed to receive it. You can stop RG from contacting you for marketing purposes by emailing a request. Doing so will remove your data from RG's contacts list.

Changes to this privacy notice

RG keeps the privacy notice under regular review. Any changes RG may make to the privacy policy in the future will be posted on this page. RG reserves the right to make changes to this Privacy Policy at any time.

Terms & Conditions

Please read the following terms and conditions of use before using this web site. In using this website you agree to these terms and conditions of use.

This web site is operated by Rachel Grimshaw.

If you have any queries about this web site, please contact via the contact page.

Data protection, privacy, storing and sharing information

Rachel Grimshaw takes the privacy of information very seriously and complies with all UK data protection laws in collecting, storing and using this information. Using this Web Site, or when contacting RG online may involve you giving certain information about yourself or your business, including your name and address, telephone number and email address.

Any information received from you, will be stored by RG and she will take all reasonable care to keep your personal data secure and to prevent any unauthorised access to it. RG may use this information to contact you by email or post to provide you with details about her work or any other information which she believes may be of interest to you.

These terms should be read in conjunction with the Privacy Policy which sets out the terms on which Rachel Grimshaw processes any personal data collected from you or that you provide her with. This includes information about how Rachel Grimshaw use cookies on the website. By using the Rachel Grimshaw website, you confirm that you consent to the processing of the personal data and you warrant that the data provided is accurate.

Use of this website

This website contains material which is owned by Rachel Grimshaw. This material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright. You may download, view, copy and print information and documentation held at this website provided that the materials are used solely for your own personal use or for product / supplier research in connection with your business or your employer's business. Commercial use is not permitted. The materials may not be altered or modified in any way.

Professional advice

Information provided on pages held at this site and in any documents downloaded from this site is provided for general information only. It is subject to change without notice. Rachel Grimshaw is not responsible for any inaccuracies, makes no representation and gives no warranty as to its accuracy. Since the information was not prepared for you personally, it is not intended to form recommendations or advice. It is your sole responsibility to satisfy yourself that the information is suitable for your purposes. Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.


Your use of this site and any materials downloaded, viewed, copied or printed does not authorise you to use any names or trademarks of Rachel Grimshaw, its trading partners or associates and no links without consent.

Links to other sites

Rachel Grimshaw cannot be held liable for any material or representations contained in other websites, nor does Rachel Grimshaw endorse or make representations in respect to such websites. All links are used at your own risk. In evoking links to other sites, you agree to accept these conditions of use. You may not create a link to this website from another website or document without Rachel Grimshaw’s prior written consent.

Virus infection

Rachel Grimshaw takes all-reasonable precautions to prevent virus infection of files contained on this site but cannot guarantee such prevention therefore we accept no liability for viruses. It is recommended that you take all appropriate measures and precautions to ensure appropriate safeguards are in place before downloading information. In using this site you also agree to take all appropriate measures and precautions to prevent the introduction of viruses by you to files held at this website. Exclusion and limitation of liability Rachel Grimshaw shall be under no liability to you whatsoever whether in contract, tort or otherwise for any direct, indirect or consequential loss or damages whatsoever including without limitation; loss of contracts, profits, anticipated savings, revenue, business, data, stoppage to other work or direct howsoever arising, due to your use of or in connection with this website. The material and information provided on this web site are provided without any warranties and implied terms and conditions are excluded.


English Law governs these terms and conditions and you agree to submit to the exclusive jurisdiction of the English courts.

Cookie Policy

A cookie is a small file which is placed on your device when you visit a website. A cookie is normally used to store basic information about your visit, such as site preferences, profile status or past actions.

This site uses cookies to collect information about how visitors use a website, for instance which pages visitors go to most often. This information is used to help us improve our website. These cookies don't collect information that identifies a visitor.

This site uses some or all of the following cookies:

Session Cookie

This website may use a session cookie to maintain information about each visit to the website and enable core site functionality. This cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser.

Load Balancer Cookie

This cookie is essential to help ensure that the website loads efficiently by distributing visits across multiple web servers. This cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser.

Google Analytics

This cookie allows us to count page visits and traffic sources, so we can measure and improve the performance of our site, using a service provided by Google Analytics. For more information about Google's privacy policy, please see www.google.com/intl/en/policies/privacy 

Deleting cookies

For information on how to remove any cookies already placed on your computer, please select your browser below

Internet Explorer
Google Chrome
Mozilla Firefox

Useful information

There are many online resources which will help you understand and make informed decisions about your cookie usage. We would recommend the following resource:


How to contact us

For any requests related to your personal information please feel free to contact us at rachel@rachelgrimshaw.co.uk